BackFrequently Asked Questions

Frequently Asked Questions

What does Elyria Signal actually do?

Elyria Signalis a Telegram alert service. Paying subscribers receive sports arbitrage opportunities in a private Telegram channel, each one including the operators involved, the prices, and the stake split. This website is a companion bet-tracker where subscribers record what they placed and watch their P&L over time.

For clarity: Elyria Signalis an information service. We don’t place bets for you, we don’t hold your money, and we are not a bookmaker. You decide which opportunities to act on and where.

Prices change. By the time you read an alert and click through, the bookmaker’s page may show a different price — always verify on the operator’s own page before placing. See the About page for more.

Is this legal in Finland?

Operating an information service that analyses publicly-available odds is legal in Finland. We do not facilitate gambling — we describe publicly-available data. Your decision to place bets, and which bookmakers you use to do so, is your responsibility and is governed by the laws of your jurisdiction and the terms of the bookmakers you choose.

Will I get banned from bookmakers?

Possibly, yes. Many bookmakers prohibit arbitrage in their terms of service. If a bookmaker detects systematic arbitrage on your account, the typical consequences are:

These are real risks. Elyria Signal cannot prevent them and bears no responsibility if they happen. You acknowledge this risk explicitly when signing up.

Do you guarantee profits?

No.The mathematical model behind a pricing discrepancy assumes that the odds you see are the odds you can actually transact at. In practice odds move, operators void markets, account limits trigger, and rounding eats thin margins. We do our best to surface clean information, but we cannot and do not guarantee that any individual opportunity is still actionable or profitable. Treat every entry in the feed as “information, verify independently.”

Do you keep historical opportunity data?

No. Information about a pricing discrepancy lives in our database only as long as the discrepancy itself exists. Once an opportunity expires, the underlying data is removed. We do not sell, archive, or republish historical odds.

Do you ever see my bookmaker passwords?

No.We never ask for and never store credentials for any third-party bookmaker. Our service only shows the pricing data and recommended stake sizing. Bet placement happens entirely outside our platform — on the bookmaker’s own website, by you.

How do you gather the odds?

We collect publicly-available odds information from a wide range of independent operators in parallel, normalise the team names, and run the discrepancy math continuously. We don’t resell a third-party feed — the whole pipeline is built and maintained in-house, which gives us control over coverage and freshness.

Refund policy

We’ll publish a full refund policy when paid plans go live. EU consumer law gives you a 14-day right of withdrawal for digital services unless you waive it; we will respect this and the waiver will be opt-in at checkout, never bundled.

We will not refund subscription fees for accounts terminated for breach of the Terms of Service.

Tax responsibility

Any profits or losses you make on third-party bookmakers are between you and the tax authority of your country. We do not provide tax advice. In Finland, betting winnings from EEA-licensed operators are currently tax-free for individuals — but rules change, so verify with Verohallinto if you’re uncertain.

What if a data source becomes unavailable?

We monitor the data pipeline continuously. If a source becomes unavailable for any reason, the dashboard will show a clear warning so you know not to act on incomplete information. We will publish a public status page once paid plans launch.

How do I get support?

Email {{SUPPORT_EMAIL}}. We aim to respond within one business day.

How do I delete my account?

Go to Settings → Delete account. Your account record, subscription, and bet history are removed immediately. Minimal audit log entries may be retained for up to 24 months for security and bookkeeping reasons, but those records are stripped of direct account identifiers when the deletion is processed.